Altibus
Altibus
This climate response measure was researched by the project team as part of the cc.alps project in 2009.
:
Reservation system of bus tickets for all clients trough a web site and a call centre service. Creation of a unique web portal for the alpine region dedicated to the client and occasional users of the service. In winter time about 85 ski resorts are served by coaches from the main alpine towns (big and middle size towns). In the summer time mountain lakes and departure points for downhill mountain bike are served instead.
Reservation system of bus tickets for all clients trough a web site and a call centre service. Creation of a unique web portal for the alpine region dedicated to the client and occasional users of the service. In winter time about 85 ski resorts are served by coaches from the main alpine towns (big and middle size towns). In the summer time mountain lakes and departure points for downhill mountain bike are served instead.
Mitigation measure
- technical
- Transport and mobility
- Tourism
regional, large-scale (federal province, region, département/province, Canton, etc.
online soft mobility portal
mountain sustainable tourism
reducing GGE
The homepage “Altibus” was been put in operation in 1998 by TransDev (an international transportation operator) in order to modernise the bus ticket selling system towards ski resorts and to diffuse information to clients before their departure to their destination. The main objective is to reduce the use of private car to reach ski resorts and thus to reduce greenhouse gas emissions. In France, a major problem regarding soft mobility relies on a poor access to information and travel possibilities by means of public and/or soft transportation. Thus, initiatives like mobility centres and the creation of internet sites are relevant solutions to gather information and to provide them to soft mobility users. Travellers need to be able to get complete information on transportation before they plan their trip. If there is no such information system in existence,travellers might return to use their private car.
Reservation system is permanently accessible (according to transportation offer in place). The traveller chooses his preferred departure time and pays online or by cheque by contacting the call centre. Once the reservation is validated the tickets are sent by post within 48h. The reservation has to be carried out one week before departure. The development of the web page is financed by TransDev as well as by payments from the different transportation service providers. They pay a fixed “entry fee” and a commission for each sale completed. Creation of a « pro access » for tourism service providers. Creation of summer and winter excursion modules that allow the commercialisation of different products for hotels and tourist centres. Recent adaptation - two innovative solutions : auto printable tickets (the client buys at distance and prints his ticket at home) and the « digitick » solution which directly sends the ticket to the client’s mobile phone.
The web site shows a regular growing number of visits. In 2007 there have been about 4000 visits per day. Until now no surveys have been realised. According to TransDev, it is difficult to get into direct contact with the clients. But this is now foreseen in the quality strategy.
Private enterprises
The Transdev is a french company leader in Europe for public transport. It is settled in Australia, Canada and in 7 european countries. TransDev realised this initiative in partnership between the delegated carrier companies serving the regular bus connexions and the authorities organising the transportation (départemental councils of Savoie, Haute-Savoie and Isère and the Rhône-Alpes Region
Online information on the measure
ALtibus websitehttp://www.altibus.com/
Description of the Altibus service on the webpage of the "Club innovation transport des collectivités"
http://www.innovations-transports.fr/ALTIBUS-le-car-qui-relie-gares-et?lang=fr
the Altimap shows all the destinations of the network.
http://www.altibus.com/carte.html